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Feedback & surveys email template

NPS survey email template

One-question Net Promoter Score survey with a short intro and follow-up promise.

Subject line
One quick question, Priya (10 seconds)
Preview text
How likely are you to recommend us?
Use this template free

Free with MailNesto Staging · edit everything in the drag-and-drop editor

What’s inside

What this template includes

  • Headline: “Your brand”
  • 3 blocks of text you can rewrite
  • Footer with your address and unsubscribe link
  • Mobile-friendly layout
How to use it

From template to sent, in minutes

  1. Open it in MailNesto Staging — click “Use this template” (sign-up is free).
  2. Make it yours — your logo, colours, words and pictures; your brand kit fills them in.
  3. Pick who gets it — a list, a segment or everyone.
  4. Test and send — send yourself a test, check it on a phone, then send or schedule.
Tips

Tips for feedback & surveys emails

  • Ask one question in the email itself — answers jump when it’s one click.
  • Say how long it takes, and keep it short.
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FAQ

Questions about this template

Is the nps survey template free?

Yes. It’s included with MailNesto Staging, on the free plan too.

Can I edit it?

Every part of it — text, images, colours, buttons and layout — in the drag-and-drop editor. Merge tags like {{first_name}} fill in each person’s details when you send.

Does it work on mobile?

Yes. Use the phone view above to see how it looks on a small screen.